Jordan Eller, Digital Marketing Manager at Forma Life Science Marketing, was recently interviewed by Ben Ari on his experience with managing teams and giving constructive feedback. The original version of the interview can be found at ThriveGlobal.com Thank you so much for joining us! Our readers would love to “get to know you” a bit [...]
Brand misalignment can take many forms, but they all spell danger for your science brand. Brand misalignment goes by many names. Whether you call it "being on a different wavelength" or "marching to the beat of a different drum", the truth is that if one part of your science organization isn't on the same page, [...]
Forma CEO David Chapin expands on the subtleties of diagnosing employee engagement issues with some guidance on tuning the treatment of internal misalignment, including a deep dive into the application of archetypes and their attributes.
Are you facing issues with employee engagement, alignment and retention? We’ve got some thoughts on the matter and a few ways to explore further. If you only have a few minutes, watch the video. Or you can read the following summary for an overview of this important topic. If you want to dive deeper, please read the entire whitepaper.
Your workforce is the backbone of your life science company. Too often, employers don't take the time to check in on the wellbeing of their workers, which can lead to organizational issues down the line. How can you guarantee a strong brand if you don't take the time to align internal teams? Believe it or [...]
Are your employees engaged with your brand? Forma CEO David Chapin asserts that it's time for marketers to lead the charge when it comes to employee engagement. By leveraging the power of your life science brand, you can guide your employees to becoming engaged evangelists.
Jordan Eller, Digital Marketing Manager at Forma Life Science Marketing, was recently interviewed by Ben Ari on his experience with managing teams and giving constructive feedback. The original version of the interview can be found at ThriveGlobal.com Thank you so much for joining us! Our readers would love to “get to know you” a bit [...]
Maintaining a healthy remote workforce is more important than ever. The recent Coronavirus pandemic has caused businesses across the globe to send their employees home and establish a remote workforce. Millions of people are working from home for the first time ever, and many of them will remain remote after the outbreak has abated. This [...]
One of the surprising benefits of using archetypes is that when properly applied, they can dramatically improve employee alignment and team performance. How? In this issue, I unpack the specific nature of archetypal patterns and dig into research which reveals that these patterns are not identical from one person to the next.
Working remotely can be a serious adjustment if you're used to office life. The Coronavirus has forced millions of workers across the globe to set up shop at home so they can continue working without having to worry about catching this deadly illness. For many, it will be the first time they've had an opportunity [...]
Why am I (an expert in the field of life science marketing) writing about employee turnover? Because the two are intimately connected. I’ll lay out the case here and in upcoming issues.
In this first of three issues I examine how to help your employees align their behaviors with your life science organization’s mission by using archetypes. Alignment is a topic that will be receiving lots of attention in the next several years, and archetypes provide an excellent vehicle for creating this alignment. I begin with a bold declaration about the worth of your mission statement.
Archetypes have four main roles within the context of an organization’s life science sales and marketing activities. Several of these roles (alignment and communication) apply inside an organization and several (communication, resonance and differentiation) apply externally. In this issue, I’ll examine each role in turn and show how these roles support sales and marketing success in life science and biotech organizations.
Archetypes are one effective way to manage the meaning of your brand-story in the minds of your audiences. Doing so effectively leads to greater differentiation and pricing power. Studies have shown that careful selection and maintenance of archetypes is related to higher profit. What are archetypes? In this and subsequent issues, we’ll introduce the basics of this fascinating topic.
The root problem of poor sales performance is often poor differentiation and poor positioning. We examine a typical growth pattern of service organizations in the life sciences and see how better sales traction begins with a clearly defined marketing strategy.
Culture eats strategy for breakfast - Part 1 If it's true that culture eats strategy for breakfast, and if we think about what that really means, then we'll conclude that life science leaders should spend as much time planning and documenting culture as they do financial performance. Recent research we conducted with life science companies [...]
Your life science organization needs a single narrative, one that’s understood by every employee. Without this “center of gravity” your employees will wander, making up and spreading whatever story they choose. The results of this are disastrous, as we’ll see in this issue. But you don’t have to let this happen to you; there is a clear alternative, and the data show just how effective this can be.
Onboarding a new team member is an exciting moment for every life science organization, but it is also a milestone that requires the careful transfer of lots of information. Doing this correctly will kick-off a terrific relationship with your newest team member, but doing this incorrectly will inevitably lead to unnecessary confusion, misaligned priorities, and [...]
In this issue, the third and last of the series, I outline a specific training methodology that uses your chosen, customized archetype to align your employees’ thoughts, beliefs and actions. The effort to create alignment should never end; this training is a great place to start. You’ll need to adapt the methodology outlined here to your own situation, of course, but this framework provides a solid foundation for aligning your life science employees, whether they work in marketing, sales or any other function.
In this issue, the second of a three-part series, I discuss aligning your employees’ work-related thoughts, beliefs and actions with several core aspects of your organization, such as your mission and your brand-voice. I discuss the failure of “brand police” to accomplish this crucial alignment. Given this failure, I propose a better way: deputizing all your employees to monitor and create proper brand expressions. Archetypes are an ideal way to deputize your employees, but you have to train your employees properly if you want to align their thoughts, beliefs and actions. This issue sets the stage for the training regimen that I’ll detail specifically in the next issue.
In this first of three issues I examine how to help your employees align their behaviors with your life science organization’s mission by using archetypes. Alignment is a topic that will be receiving lots of attention in the next several years, and archetypes provide an excellent vehicle for creating this alignment. I begin with a bold declaration about the worth of your mission statement.
Summary: In this issue I examine ten specific situations where archetypes can help the sales process. If your organization has chosen an archetype wisely and trained employees on the proper use of archetypes, the results can drive increased engagement with audiences and lead to increased sales. I’ll begin with a brief review.
Archetypes have four main roles within the context of an organization’s life science sales and marketing activities. Several of these roles (alignment and communication) apply inside an organization and several (communication, resonance and differentiation) apply externally. In this issue, I’ll examine each role in turn and show how these roles support sales and marketing success in life science and biotech organizations.
In this issue, I consider the use of archetypes in driving engagement and sales. Archetypes can align with your organization’s services and products, they can align with your culture, they can align with your communications, or they can align with any combination of the three. Is any one alignment more powerful than the others in creating engagement and sales? We’ll begin our exploration by drawing an analogy between the behaviors of characters in stories and the behaviors of organizations in the life sciences.
Archetypes are a powerful way to manage the meaning of your brand-story. Using archetypes effectively allows you to create high-performance life science marketing—leading to greater differentiation and pricing power. In past issues, I’ve outlined how to determine the archetypes of your competitors and how to choose an archetype for your own organization. Now, in this final issue covering archetypes, it’s time to put your archetype to use. Let's get practical.
The effective use of archetypes can provide differentiation in life science marketing. But choosing an archetype can seem like a daunting task. How do you choose an archetype for your own organization? I outline a proven ten-step process.
Archetypes are one effective way for life science companies to create greater differentiation and pricing power through effective marketing. In this issue, I’ll explore an example of bringing archetypes to life throughout your marketing communications, and I’ll discuss how you can determine the archetypes of your competition.
Summary: Archetypes are a powerful tool to guide the development of your marketing communications. In this issue, we’ll start by examining one of the sources of the strength of archetypes: pattern matching. We’ll look at the twelve families of archetypes and at the many different archetypes within these families. And we’ll discuss why you shouldn’t select the Scientist or the Innovator as your archetype.
Archetypes are one effective way to manage the meaning of your brand-story in the minds of your audiences. Doing so effectively leads to greater differentiation and pricing power. Studies have shown that careful selection and maintenance of archetypes is related to higher profit. What are archetypes? In this and subsequent issues, we’ll introduce the basics of this fascinating topic.
Most life science marketing is ineffective. Surprisingly, horribly, disastrously ineffective. But it doesn't have to be this way. There are 10 commitments we can make that will transform our marketing efforts into high-performance life science marketing. Make these 10 commitments and join the movement to wipe low-performance marketing off the face of the earth.
We continue our discussion of life science marketing alignment and misalignment by discussing the most common, and potentially most damaging, types of life science marketing misalignment. We provide a guide to diagnosis these conditions and some thoughts about treating these common misalignments.
Life science marketing misalignment will impede your effectiveness and lower your ROI. So diagnosis of marketing alignment is a crucial first step in determining whether misalignment is present, and if so, which type. In this issue, we continue our look at alignment in life science marketing by examining the first two types of misalignment. We provide some diagnostic questions to help you determine which type of misalignment (if any) is present, and we point the way towards effective treatment.
A common problem in life science marketing is misalignment. Misalignment can severely impede your life science marketing efforts, resulting in a variety of symptoms. This issue examines this all too common problem. We begin with a simple assessment to help you determine if your marketing is correctly aligned. We’ll review the Marketing Mechanism of Action as a framework for understanding the four different types of misalignment.
The root problem of poor sales performance is often poor differentiation and poor positioning. We examine a typical growth pattern of service organizations in the life sciences and see how better sales traction begins with a clearly defined marketing strategy.
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